Appeals and Complaints

UK NEQAS for Leucocyte Immunophenotyping is happy to discuss problems in the first instance, please refer to the contact us section for the relevant department. However, for formal complaints or appeals please complete the form below.

We take all your comments seriously and anything you disclose will be treated in confidence.

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Appeal: defined as a disagreement with how performance monitoring functions and has been applied in a particular trial. Not applicable to a nil return or clerical errors during data submission. See policy below.

Complaint: defined as any participant feedback about any aspect of UK NEQAS LI's EQA service that is deemed to be unsatisfactory or unacceptable. See policy below.

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Complaints Policy

Appeals Policy

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Last updated 05/08/2025 © UK NEQAS for Leucocyte Immunophenotyping. Not to be reproduced in whole or part without permission.

UK NEQAS is a Company Limited by Guarantee (No.3012351) and a Registered UK Charity (No.1044013).

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